Privacy Policy

Privacy Policy

Introduction

At https://waterborne-paint-technology.collision-talk.com (referred to as “Waterborne Paint Technology,” “we,” “us,” or “our”), we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products. Our commitment to privacy is a cornerstone of our business operations, and we adhere to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s privacy laws.

Scope

This policy covers all aspects of our digital presence, including:

Please note that this policy does not extend to external platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs situations where you:

  • Utilize our applications and services as an authorized user.
  • Visit and interact with any of our websites linked to this statement.
  • Communicate with us via newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide better service. The types of information we gather include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data needed for processing transactions, including payment card details (secured), billing addresses, and payment history.
  • Financial Information: Personal financial data required for certain services or promotions.
  • Purchase Information: Details about products or services you buy from us, such as purchase dates, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Geolocation information provided by your browser or device when using our location-based services.
  • Feedback: Any comments, reviews, or suggestions you share with us to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when you interact with our content on these sites.
  • Product Information: Details about the products you show interest in, including browsing history and product preferences.

We collect this data through various methods: user input forms, account settings, interaction with our services, automated tracking technologies (such as cookies), and third-party providers who share data with us.

Cookies

Waterborne Paint Technology uses cookies to enhance your experience on our website and improve analytics. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our site, like secure login.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage to provide insights and improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Utilizing trusted third-party processing services to handle transactions and sensitive data.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us immediately so we can take appropriate action.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  • Access to your data and its processing details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or objection to the processing of your data in specific circumstances.
  • Data portability, allowing you to move or copy your data to another service provider.
  • The right not to be subject to automated decision-making processes.
  • The ability to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Waterborne Paint Technology reserves the right to update this Privacy Policy from time to time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Information

For any questions related to privacy, data practices, unsubscribing from communications, or making data-related requests, please contact us:

  • Via email: [email protected]
  • By mail: Waterborne Paint Technology Privacy Team, [Address], [City, State, Zip Code]